IPad Pro arrives BENT? Yeah, don't worry about it says Apple

IPad Pro arrives BENT? Yeah, don't worry about it says Apple

IPad Pro arrives BENT? Yeah, don't worry about it says Apple

That piece goes on to note that Apple insists its return rate for this year's iPad Pros isn't anything out of the ordinary, suggesting customers don't appear to be bothered enough about this to actually do something beyond maybe complaining about it.

Apple did not immediately respond to Business Insider's request for comment. But in this world of alternative facts where a prominent attorney can say the "truth is not the truth", Apple can tell you that a bend is not a defect. Unfortunately, to make matters slightly more confusing, it seems that now there's not a clear message as to whether users are entitled to return bent iPads for brand new devices, or if the bending is categorised as accidental damage and therefore subject to an AppleCare claim.

When Apple introduced the new iPad Pro, marveled at the Tech scene. It features Apple's powerful A10X processor, which consists of a 6-core CPU and a 12-core GPU - flawless for editing high-definition video or working on art and design projects. Unfortunately, that latter bit can be taken as an admission that the new iPad can't withstand the rough by much and will have its bottom-up fairly easily when pushed a bit so far as physical endurance is concerned.

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Even if Apple claims it to be normal, I don't think it is normal at all. Unlike the infamous "bendgate" issue with the iPhone 6 generation iPhones, this also affects both sizes of device - rather than just the larger one. At the time, several users reported that their new iPhone was bending with regular use. Then Apple eventually launched a fix program for this issue and gave the assurance that more will not happen again.

Keep in mind the iPad Pro starts at $799 for the 11-inch variant, while the bigger 12.9-inch model starts at $999, going up all the way to $1749 for the one with 1TB onboard storage. That being said, there are some owners of the Wi-Fi model who claim to have the problem too. The tablet sports a 9.7-inch Multi-Touch Retina display with the resolution of 2048 x 1536 pixels alongside the pixel thickness of 264 ppi. The top bezel houses a 7-megapixel camera and Apple's 3D TrueDepth face scanning sensors to support the Face ID feature.

Apple CEO Tim Cook referred to it as a "magical piece of glass that transforms into whatever you want it to be".

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